PRIVACY POLICY

Solar Cancellation Resource Center (“SCRC,” “we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or submit your information through our forms.


Information We Collect

We may collect personal information that you voluntarily provide to us, including:

  • Name
  • Phone number
  • Email address
  • Property or service-related information
  • Any other information you provide through forms or communications

We may also collect certain technical data automatically, including IP address, browser type, device information, and website usage data.


How We Use Your Information

We use your information to:

  • Respond to your inquiries
  • Evaluate your situation and determine whether you may qualify for services
  • Provide service-related communications
  • Send appointment reminders and updates
  • Improve our website, services, and user experience
  • Maintain records for compliance and operational purposes

Communication Consent (Calls, SMS, and Automated Technology)

By providing your contact information through our website, forms, or other communication channels, you consent to receive calls and text messages from Solar Cancellation Resource Center regarding your inquiry, services, account updates, appointment reminders, and related information.

These communications may be made using automated technology, artificial intelligence systems, prerecorded messages, or automated dialing systems where permitted by law.

Message frequency may vary. Message and data rates may apply.

You may opt out of receiving text messages at any time by replying STOP. For help, reply HELP or contact us directly.

We maintain records of communication consent in accordance with applicable laws and regulations.


Mobile Data & SMS Consent

We use the mobile number you provide for the purposes of:

  • Delivering text messages about solar cancellation services, updates, and relevant information
  • Verifying your identity or registration
  • Managing and improving our SMS communications

We may collect metadata such as message timestamps, delivery status, and device type.

We do not sell, rent, or share your mobile number or SMS opt-in data with third parties for marketing purposes.

Your information is used solely by Solar Cancellation Resource Center to communicate with you regarding your inquiry and services.

Limited data may be processed by technology platforms strictly necessary to deliver communications (e.g., messaging infrastructure), but such platforms do not have independent rights to use your information.

You may opt out at any time by replying STOP.


Cookies and Tracking Technologies

We may use cookies and similar technologies to enhance your experience on our website.

Cookies may be used to:

  • Store user preferences
  • Improve website performance
  • Analyze traffic and usage patterns

You may disable cookies through your browser settings.


Content from Other Websites

Articles or pages on this website may include embedded content (e.g., videos, images, or articles). Embedded content behaves as if you visited the originating website, which may collect data and use cookies.


Disclosure of Your Information

We do not sell, rent, or share your personal information with third parties for marketing purposes.

Your information is used solely by Solar Cancellation Resource Center in connection with your inquiry and services.

We may disclose information only:

  • As required by law
  • To comply with legal obligations
  • To protect our rights or prevent fraud

Credit Information & FCRA Compliance

In connection with certain services offered through our Site, Solar Cancellation Resource Center and its designated partner Array US, Inc. may, with your authorization, obtain limited information from one or more consumer reporting agencies.

This is conducted in accordance with the Fair Credit Reporting Act (FCRA).


Use of Consumer Report Information

We may obtain limited credit-related information for the purpose of:

  • Verifying your identity
  • Evaluating your financial profile
  • Determining whether you may qualify for services
  • Providing relevant service recommendations

We do not use this information to make lending decisions.


Soft Inquiry Disclosure

Any credit check performed will be a soft inquiry, which:

  • Does not affect your credit score
  • Is not visible to lenders
  • Is used solely for evaluation and qualification purposes

Sharing of Credit Information

Credit-related information is accessed only by:

  • Solar Cancellation Resource Center
  • Array US, Inc.

This information is not sold or shared for marketing purposes.


Your Rights Under the FCRA

Under the Fair Credit Reporting Act, you have the right to:

  • Request a copy of your credit report
  • Be informed if information in your file is used
  • Dispute inaccurate or incomplete information
  • Have inaccurate data corrected or deleted

How to Dispute Credit Report Information

You may dispute inaccurate information directly with the consumer reporting agencies:

  • Equifax
  • Experian
  • TransUnion

Each agency provides tools to submit disputes.


Data Security & Retention

We implement reasonable administrative, technical, and physical safeguards to protect your personal information.

We retain information only as long as necessary to:

  • Provide services
  • Comply with legal obligations
  • Maintain required records

When no longer needed, information is securely deleted or anonymized.


Your Data Rights

You may request:

  • Access to your personal information
  • Correction of inaccurate information
  • Deletion of your data, subject to legal requirements

To make a request, please contact us using the information below.


Children’s Privacy

This website is not intended for individuals under the age of 18. We do not knowingly collect information from minors.


Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date.


Contact Information

If you have questions about this Privacy Policy, you may contact us at:

Solar Cancellation Resource Center
9160 E Bahia Dr. Suite 100,
Scottsdale, AZ 85260
Phone: (480) 944-2335