Homeowner Advisory: Staying Informed on Your Options for Residential Solar Agreements
April 28, 2026
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You’re paying a solar loan every single month. Your electric bill hasn’t gone down. The panels on your roof are dead — or producing a fraction of what the salesperson promised. You’ve called the solar company. They’ve ghosted you, bounced you between departments, or told you to “wait for a technician” that never shows up.
You are not imagining this. And you are not alone.
Thousands of homeowners across the country are stuck in the same nightmare: a solar system that doesn’t work, a solar company that won’t fix it, and a 20 or 25-year loan that keeps billing whether the panels produce a single watt or not.
The good news? When a solar company fails to deliver what they sold you, that failure may open the door to a legal review of your contract. At Solar Cancellation Resource Center (SCRC), we help homeowners collect and organize their information, then connect them with a qualified law firm that may review the situation and identify potential legal options.
for misleading sales practices
Laws letting state attorneys general stop and punish consumer fraud.
for documenting patterns of non-response
protections for defective goods
The catch? None of these rights enforce themselves. A qualified attorney may review your documentation and determine whether any of these potential protections apply to your situation.
Important disclaimer: The decision to stop making payments must only be considered under the advice and representation of a qualified attorney. Do not stop paying your loan based on anything you read on this page.
If your solar panels are not producing and the company is stalling, ghosting, or refusing to repair the system, your first job is documentation. Every phone call, every unanswered email, every broken promise — these become the foundation of any future legal review.
Here is a step-by-step approach homeowners have found useful:
Once you have your records organized, you can submit your information for a free intake with SCRC, and a qualified law firm may review your documentation to determine whether you may be eligible for a legal review.
Here’s something the solar industry doesn’t want you to understand: a contract is a two-way street.
You agreed to pay. They agreed to deliver a working, producing solar system — often with specific performance numbers written into the agreement. When they don’t hold up their end, that may be reviewed by a qualified attorney as a potential issue of non-performance.
— the system generates significantly less than the written estimate
panels stop producing entirely
the company won’t honor repair obligations they contractually owe
the project was never completed properly
you can’t tell if the system is working because monitoring was never set up
the company has effectively walked away
Each of these situations may present potential legal options that an attorney could review. The strength of any potential review depends on the specific facts of your situation, your contract terms, and the laws in your state. This is why documentation matters so much. The clearer your records, the clearer the picture a qualified law firm can build.
Important note on UCC-1 filings: Many homeowners discover a UCC-1 filing tied to their solar system. This is a lien on the solar equipment — not on your home. Understanding what was filed and against what is part of what a qualified attorney may review.
Let’s be clear about what SCRC does and does not do:
What SCRC does:
What SCRC does not do:
That’s it. No pressure. No guarantees. Just an organized pathway from “my solar system is broken and no one will help me” to “a qualified attorney has looked at my situation.”
The free intake costs you nothing. The conversation with the law firm costs you nothing. You walk away knowing where you stand.
When you submit your information for a free intake, here is what happens:
Carlos D. came to SCRC in a situation thousands of homeowners will recognize instantly.
He bought his solar system based on promises of “no more electric bills” and a specific production estimate that would offset 95% of his usage. Within the first year, production started dropping. By year two, the system was generating roughly 40% of what was promised. His electric bill hadn’t gone down — in fact, between the new solar loan payment and a utility bill that kept climbing, he was paying significantly more per month than before he ever went solar.
He called the installer. Voicemails. He emailed. Auto-replies. He filed a warranty claim. Silence. He escalated to the loan servicer. They told him the loan was a separate obligation and he had to keep paying regardless of whether the panels worked.
By the time Carlos found SCRC, he had nearly two years of documentation — production reports showing the shortfall, dozens of unanswered emails, screenshots of the monitoring app, and his original contract with the production estimate clearly written into it.
SCRC collected and organized Carlos’s documentation and connected him with a qualified law firm. A qualified attorney reviewed his situation and identified potential legal options based on the specific facts of his case.
Here's what Carlos said about the experience:
Carlos’s story is not a guarantee. Every homeowner’s situation is different, and outcomes depend on the facts, the contract, and the law. But his case illustrates something important: when you have documentation and the right people reviewing it, doors may open that felt permanently closed.
SCRC is a marketing and intake company. We collect and organize your documentation and connect you with a qualified law firm. A qualified attorney may review your situation and determine whether you may be eligible for a legal review. We do not cancel contracts ourselves and cannot guarantee any outcome.
Prolonged non-response, failure to honor warranty claims, and ongoing production shortfalls are all situations that may be reviewed by a qualified attorney as potential issues. Submit your information for a free intake, and a qualified law firm may review your documentation.
The decision to stop making payments must only be considered under the advice and representation of a qualified attorney. Do not stop paying based on information from this page or any marketing material.
Your original contract, loan agreement, production estimates, monitoring data (or app screenshots showing production), utility bills from before and after installation, warranty paperwork, and all correspondence with the solar company. The homeowner provides their documentation.
The intake with SCRC and the initial review by a qualified law firm are free. You pay nothing to find out whether you may have potential legal options.
The intake with SCRC and the initial review by a qualified law firm are free. You pay nothing to find out whether you may have potential legal options.
It varies. Organizing documentation can take a few days to a few weeks depending on what you have available. The law firm’s review timeline depends on the complexity of your situation.
Companies going under is increasingly common in the solar industry. This doesn’t automatically mean you’re stuck — warranty obligations, loan relationships, and consumer protection laws may still provide potential legal options that a qualified attorney may review.
If your solar panels have stopped working, your system isn’t producing what you were promised, or the solar company has gone silent — you don’t have to keep paying into a black hole while wondering if you have any options.
Submit your information for a free intake. SCRC will collect and organize your documentation and connect you with a qualified law firm. A qualified attorney may review your situation and help you understand whether you may be eligible for a legal review.
If you are experiencing any problems with your solar company or financial services company that you worked with to get your solar system, SCRC is the solution.